Shipping Policy
Shipping Policy
Welcome to Lil Gizmo! We're thrilled to have you here. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
1. Processing Time: Orders are typically processed within 1-2 business days after payment is received. During busy periods or public holidays, processing times may be slightly longer, but we strive to dispatch your order as quickly as possible.
2. Shipping Methods: We offer various shipping options to accommodate your preferences and delivery needs. These may include standard shipping, express shipping, and tracked shipping. The available shipping methods will be presented to you during the checkout process.
3. Shipping Rates: Shipping rates are calculated based on the weight of your order, destination country, and selected shipping method. You can view the shipping costs during the checkout process before finalizing your purchase. We aim to provide transparent and competitive shipping rates to ensure your satisfaction.
4. European Shipping: For orders within Europe, we utilize reliable carriers such as DHL, FedEx, UPS, and local postal services. Delivery times typically range from 3-7 business days, depending on your location and the selected shipping method. Please note that delivery times may vary due to customs clearance processes for international shipments.
5. International Shipping: We are pleased to offer international shipping to select countries outside of Europe. International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Delivery times for international orders may vary depending on customs clearance procedures and local postal services.
6. Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimate its delivery date. If you encounter any issues with tracking your order, please don't hesitate to contact our customer support team for assistance.
7. Order Delays: While we strive to deliver your orders promptly, please understand that unforeseen circumstances such as weather conditions, public holidays, or customs clearance may cause delays. If your order is experiencing a significant delay, please reach out to our customer support team, and we will do our best to resolve the issue promptly.
8. Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations due to their nature, size, or destination country's laws. We encourage you to review any product-specific shipping information provided on the product page before completing your purchase.
9. Returns Due to Shipping Issues: If your order arrives damaged, defective, or incorrect due to a shipping error, please contact us within [number] days of receiving your order. We will provide instructions on how to return the item for a replacement or refund, depending on the circumstances. Please note that returns due to shipping issues are subject to our standard return policy.
10. Contact Us: If you have any questions or concerns regarding our shipping policy or your order's shipment, please feel free to contact our friendly customer support team. You can reach us via email at lilgizmocorner@gmail.com.We're here to assist you every step of the way!